At Earvin Williams, we are dedicated to providing you with a seamless shopping experience, which includes prompt and reliable shipping. Below is an overview of our shipping policy:
Shipping Methods and Costs
Processing Time
All orders are processed within 1-2 business days. Orders placed after 3 PM [Time Zone] or on weekends and holidays will be processed the next business day. Custom or personalized orders may require additional processing time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment through our website or the carrier’s website using the provided tracking information.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately at (951)417-7841 to update your details before your order is processed.
Delivery Issues
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will assist you in resolving the issue and, if necessary, file a claim with the carrier.
Shipping Restrictions
We currently do not ship to P.O. Boxes or military addresses (APO/FPO/DPO). Additionally, some products may be restricted or have limited availability in certain regions due to legal or logistical reasons.
Customs Duties and Taxes
For international orders, you may be responsible for customs duties, taxes, and other fees imposed by your country. These charges are not included in your order total and are the responsibility of the recipient. Please check with your local customs office for more information.
Changes to Shipping Policy
We reserve the right to update our shipping policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.
If you have any questions or need assistance with your order, please contact our customer service team at (951)417-7841. We are here to help ensure you have a positive shopping experience.
Welcome to Earvin Williams, where timeless elegance meets exceptional craftsmanship. Our journey began with a simple yet profound vision: to create jewelry that not only adorns the body but also resonates with the soul.