Simply browse our collections, select the item you love, choose your preferred options (like size or material), and click ‘Add to Cart.’ When you’re ready to check out, click on your cart and follow the instructions to complete your purchase. If you have any questions during the process, our customer service team is here to help.
We begin processing orders as soon as they are received to ensure timely delivery, so changes or cancellations may not be possible. However, if you contact us within 24 hours, we’ll do our best to accommodate your request.
Yes, we stand behind the quality of our jewelry and offer a one-year warranty on all items. This warranty covers manufacturing defects in materials and workmanship but does not cover damage caused by wear and tear, accidents, or improper care.
If you believe your item has a manufacturing defect, please contact our customer service team atearvinw5@gmail.com and (951)417-7841 and with your order number and a description of the issue. We may ask for photos to assess the problem. If your item is covered under warranty, we will repair or replace it free of charge.
Yes, we offer extended warranty coverage for an additional fee. Please contact us for more information on extending the warranty on your purchase.
Yes, we offer complimentary gift wrapping on all orders. During checkout, simply select the gift-wrapping option, and we’ll beautifully package your item in a gift box with a ribbon. You can also include a personalized message.
Absolutely! We love working with customers to create unique, custom-designed jewelry pieces. Whether you have a specific design in mind or need help bringing your vision to life, our design team will work with you to create something truly special.
To keep your jewelry looking its best, avoid exposing it to harsh chemicals, perfumes, or lotions. Store your pieces in a cool, dry place, preferably in a jewelry box or pouch. Clean your jewelry regularly with a soft, lint-free cloth, and use mild soap and water for a more thorough cleaning. Avoid using ultrasonic cleaners on delicate gemstones or pearls.
We recommend removing your jewelry before swimming, showering, or engaging in activities that may expose it to water or chemicals. Chlorine and salt water can damage certain metals and gemstones, so it’s best to take off your jewelry to preserve its longevity.
If your jewelry becomes damaged, we offer repair services to help restore it to its original condition. Please contact our customer service team with details of the damage, and we’ll provide you with an estimate for the repair.
If you’re unsure of your ring size, we recommend visiting a local jeweler to get it sized accurately. Alternatively, you can use our online ring size guide to measure at home. Remember that finger size can vary depending on the time of day and temperature, so it’s best to measure when your hands are warm.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal, Apple Pay, and Google Pay for your convenience. All payments are processed securely through our encrypted payment gateway.
Yes, your payment information is completely secure. We use industry-standard encryption to protect your personal and payment details, and we do not store your credit card information on our servers.
Welcome to Earvin Williams, where timeless elegance meets exceptional craftsmanship. Our journey began with a simple yet profound vision: to create jewelry that not only adorns the body but also resonates with the soul.